Refund Policy

Last updated: 29/09/2026

Hawkins Recruitment and Careers believes in fairness, transparency, and standing behind the quality of these services.

We understand that in rare cases, despite the awareness and diligence of us, our clients and candidates, outcomes may not work out be sustained as planned.

Our commitment

If our services do not meet your expectations, you are entitled to a refund.

We aim to make this process straightforward and respectful.

Eligibility for refunds

You may request a refund if:

• You are dissatisfied with a service or digital product

• You feel the service did not deliver what was reasonably expected

• The service was not suitable for your needs

There is no requirement to justify your decision extensively. Feedback is welcomed but not mandatory.

Please note that specific refund terms relevant to our Recruitment services can be found in our ‘Terms of business agreement’ document.

Timeframes

• Refund requests can be made at any time, including after services have commenced

• Requests should be submitted in writing via email

How to request a refund

Please email jacob@hawkinsrandc.com with:

• Your name

• The service or product purchased

• A brief explanation (optional)

Refunds will be processed using the original payment method where possible.

Our philosophy

We value long-term trust over short-term transactions.
If something hasn’t worked for you, we want to know and we will always aim to resolve it fairly.

If you have any questions or concerns about refunds, please contact:

Jacob Hawkins
Email: jacob@hawkinsrandc.com